Mark over at Made To Praise Him has written a good post putting up gratitude vs apologies, and in the comments of the post he referenced back to a great post he wrote awhile back about Scrooge. If you read nothing else this week, read his post on Scrooge. Seriously. It's that good.
... Ok, you should read the Bible more than you should read his post on Scrooge.
But that's about it.
Finally, he falls to his knees sobbing and weeping. "I will live in the past, the present and the future. I will not shut out the lessons that they teach. Oh, tell me I may sponge away the writing on this stone!" Beside himself, and here comes the definition of repentance, he cries out (in the 1951 movie) "I am no longer the same man! I am no longer the same man! I am no longer the same man!"